My request didn't go ahead: what happened?

When you send a request for a CasaGiga that isn't bookable online yet, we forward your request to the host. Sometimes we can't reach them, or they no longer wish to be contacted: in that case your request can't go ahead. We tell you as soon as that happens — we never leave you waiting for an answer that won't come — and we suggest other CasaGiga available for your dates, your group and the same area. **You haven't paid anything**: a request never commits you to a payment. Only a confirmed booking triggers a charge. To move faster, favour the CasaGiga that display a price: those can be booked straight away.