Guaranteed payment: when does the host get paid?

Your payment is **guaranteed by CasaGiga from the moment you book**: the funds are held securely on the platform, and the host is only paid **after your arrival**. In practice, you have **24 hours from the check-in time** to report a serious problem from your account. While that window is open, the money does not leave the platform: we can step in **before** the host is paid — something that would be impossible with a cash payment on the doorstep. Once that window closes, the host's payment is released automatically, i.e. the day after your arrival (D+1). The host has nothing to do: the amount is guaranteed to them as soon as you book, and it reaches their bank account a few business days later.