I sent a request to an owner who hasn't registered yet: what happens next?

Some homes listed on CasaGiga cannot yet be booked online: their owner is not registered. From their listing, the "Send a request to the owner" button forwards your request by email, including your dates, group size, and contact details. The owner will get back to you directly, by phone or email. Three days later, we ask you by email whether they have been in touch. If not, we send them one reminder — just once — and suggest CasaGiga homes available for online booking near that property, for your dates and group. Since this owner is not registered, we cannot guarantee a response, and the rental is arranged directly with them, on their terms: CasaGiga collects no payment and plays no role in the transaction. To book right away and pay securely online, choose a CasaGiga home available for online booking: these appear first in search results.