How do I ask CasaGiga a question as a host?

In your host space, open the « Requests » tab: the « CasaGiga Help » thread is always pinned at the top. Write your question (payments, calendar, listing, bookings…): the assistant answers right away, based on your own account. If it doesn't have the answer, or if the question needs a decision from the team (dispute, damage, payment, account deletion), it forwards it: you get the answer by email within 24 hours, and it also shows up in that thread. This thread is private: travelers never see it.