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How does the booking process work? Can I choose my travellers?

You stay in control of who books, in two complementary ways. **First, you choose your booking mode**, listing by listing: **instant booking** (the guest books and pays directly) or **"Request to Book"** mode (the guest sends you a request that you **accept or decline** before any payment). **Second, selection happens mostly upfront, through your listing itself.** Before booking, the guest has access to everything you have set: accepted or declined event types (family gathering, birthday, seminar, wedding…), house rules, security deposit, per-person fee, cancellation policy, and venue constraints (neighbors, hours, noise). By booking, they agree to all of it — it's contractual. **At the time of booking**, the guest pays a booking fee that you have set, **non-refundable**. This naturally filters out serious guests from casual ones. **As soon as the booking is made**, you receive their full contact details (last name, first name, phone, email, event type, number of guests, dates). You can call them directly to get acquainted, finalize details, and share arrival instructions. This is precisely why our listing form is so detailed: the more precise your listing, the more control you keep over who books.

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Guaranteed payment: when does the host get paid?How to get the "Verified" badge?How much does registration on CasaGiga cost?What is CasaGiga's commission?Is there an exclusivity clause? Can I keep my Airbnb or Abritel listings?Do you accept accommodations for fewer than 10 people?What deposit can I request? When is it charged?What happens if the traveller cancels?What happens if I cancel a booking?How to manage the deposit and damages?Are you connected to my channel manager? Do you sync my rates?Welcoming more people during the day than sleeping spotsSend a special offer (negotiated price)How do I set my prices (whole property or per guest, seasons, discounts)?My calendar has stopped syncing: what should I do?I'm not receiving CasaGiga emails (login code, notifications)Why can't I book these dates? (minimum stay)Who answers travellers: you, or CasaGiga?Replying to a guest reviewHow can I check that my link to the CasaGiga Top 10 has been properly registered?How does the CasaGiga Top 10 program work?By posting a link to the CasaGiga Top 10, does one keep their spot indefinitely? Can a better-rated competitor displace usHow do I list my property on CasaGiga?Is it possible to contact CasaGiga by phone?A traveler wants to visit before booking: how does it work?Can I collect payment for the stay myself?My messages to the traveler: what has been removed?How do I ask CasaGiga a question as a host?How many transfers do I receive per booking, and how can I find them for my tax return?Do I need a Stripe account to receive my payments on CasaGiga?Where does the information on my profile come from if I didn't enter it myself?Are bookings confirmed automatically, or can I approve each request?What is CasaGiga's interest in the Top 10 program and why is it free?