Who answers travellers: you, or CasaGiga?

Travellers write to **CasaGiga**, and so do you: we are the link between you. **We answer on our own everything your listing already says**: amenities, rules, capacity, the price from your rate grid (calculated by the same engine as the Book button, never a discount) and dates already blocked. Free dates are only announced if an iCal link feeds your calendar; on a calendar kept by hand, we ask you to confirm. **What only you know, we ask you.** You receive an email, and in the "Requests" tab you find the question with its context: group size, dates, occasion. You simply answer, as you would tell the traveller. **Your answer is passed on as facts**: "Confirmed: 6 tents maximum, at the bottom of the garden." Nothing is added, your figures stay exact, and anything that would let the traveller reach you outside CasaGiga is removed (see "My messages to the traveler: what has been removed?"). A price or dates you write become an offer or a proposal the traveller books in one click. You are only disturbed when your answer matters, and it is your answer that convinces the traveller: reply quickly. Once the stay is paid, there is no filter at all: everything is passed on, and the traveller already has your phone number and address in their account.